Terms of Service
Welcome to TIMA Services. The following Terms of Service (“Terms”) govern your use of our influencer marketing services. By engaging with TIMA Services, you agree to be bound by these Terms. Please read them carefully.
Terms of Service
Last Updated October 1, 2025
Welcome to TIMA Services (“the Agency,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, located at www.trustedima.com, and the influencer marketing services we provide (collectively, the “Services”).
By accessing our website or engaging our Services, you (“the Client,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1. Services and Scope
1.1. Description: The Agency provides services that facilitate collaborations between brands (“Clients”) and content creators (“Influencers”). These services may include, but are not limited to, influencer identification, campaign strategy, negotiation, contract management, project management, and performance reporting.
1.2. Proposals: Services will be detailed in a separate written proposal, statement of work, or service agreement (“Proposal”). The specific deliverables, timelines, and fees outlined in the Proposal shall be incorporated into and governed by these Terms. In the event of a conflict, the terms of the Proposal shall prevail.
2. Client Responsibilities
1.1. Description: The Agency provides services that facilitate collaborations between brands (“Clients”) and content creators (“Influencers”). These services may include, but are not limited to, influencer identification, campaign strategy, negotiation, contract management, project management, and performance reporting.
1.2. Proposals: Services will be detailed in a separate written proposal, statement of work, or service agreement (“Proposal”). The specific deliverables, timelines, and fees outlined in the Proposal shall be incorporated into and governed by these Terms. In the event of a conflict, the terms of the Proposal shall prevail.
3. Fees and Payment
3.1. Fees: Client agrees to pay all fees as specified in the Proposal. Fees are typically structured as a project-based retainer or agency fee.
3.2. Influencer Costs: Unless otherwise stated, the quoted fees are for the Agency’s services only. Influencer fees, product seeding costs, and advertising spend are billed separately or as detailed in the Proposal.
3.3. Payment Schedule: A deposit may be required to initiate services. Invoices are due upon receipt, unless a different payment schedule is specified in the Proposal. Late payments may be subject to interest charges of (e.g., 1.5% per month or specified in proposal/contract) or result in a pause of Services.
4. Intellectual Property
4.1. Client IP: The Client retains all intellectual property rights to its brand assets, trademarks, and proprietary information.
4.2. Influencer Content: The final content (e.g., posts, images, videos) created by the Influencer is the intellectual property of the Influencer. The Agency secures the necessary usage rights (license) for the Client as outlined in the individual Influencer Agreement. The Agency does not own the content created by Influencers.
4.3. Agency IP: All strategic documents, methodologies, reporting templates, and pre-existing materials created by the Agency remain the sole intellectual property of the Agency.
5. Performance and Limitations
5.1. Influencer Conduct: The Agency acts as an intermediary. While we vet Influencers, we cannot guarantee their specific performance, the content’s virality, or the precise engagement metrics of a campaign. Influencers are independent contractors, not employees of the Agency.
5.2. Platform Changes: The Agency is not liable for changes in algorithms, policies, or features on social media platforms (e.g., Instagram, TikTok, YouTube) that may affect campaign performance.
5.3. Force Majeure: The Agency is not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control.
6. Confidentiality
Both parties agree to hold each other’s confidential information in strict confidence and not to use or disclose it except as necessary to perform the Services or as required by agreement. Confidential information includes business plans, customer lists, and campaign strategies.
7. Termination
Either party may terminate a Proposal for material breach by the other party with written notice, if the breach is not cured within [e.g., 14 days]. Upon termination, the Client shall pay for all Services rendered and expenses incurred up to the termination date.
8. Disclaimer and Limitation of Liability
THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGENCY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL THE AGENCY’S TOTAL LIABILITY TO THE CLIENT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO THE AGENCY UNDER THE APPLICABLE PROPOSAL IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9. Indemnification
The Client agrees to indemnify and hold the Agency harmless from any claims, damages, or losses arising from (a) the Client’s breach of these Terms, or (b) any claim that the Client’s provided materials infringe on a third party’s rights.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on our site. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms, please contact us at:
TIMA Services
Email: feedback@trustedima.com
Address: Gulshan Colony Wah Cantt, PK